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We have 1 payment and 1 invoice that have been applied to each other (both document dates are from 2 years ago. We have applied them together (and they show as applied), but their status remains 'open'. How do these transactions get pushed to 'history'?
Have you run Remove Paid Transactions?
Tools->Routines->Sales->Paid Transaction Removal
If this does not push them into history there is probably a non-zero amount left on these transactions. You can use SSMS to correct this.
Thanks Richard!
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