Does anyone know if the missing timesheet email goes to delegates as well or just to the user?
We have a number of staff that have delegates for their monthly timesheets. I can't find anything online so far and we are in the process of proposing this idea to management.
Hi there! Good morning, evening, or afternoon - depending on where you are :) Hope you are well today! The missing timesheet email functionality in Dynamics 365 is designed to notify the user directly when they have not submitted their timesheet. By default, these notifications are not sent to delegates. Key Points to Consider
Delegate Notifications:
Currently, there is no out-of-the-box (OOB) functionality to send missing timesheet emails to delegates.
Notifications are tied to the primary user’s email address as configured in their employee record.
Workaround Options:
Custom Workflow: You can create a custom workflow or Power Automate flow to forward the missing timesheet email to the delegate.
Shared Mailbox: Set up a shared mailbox for the user and their delegate to ensure both receive the notification.
Proposing to Management:
If this is a critical requirement, you can propose a customization to extend the functionality.
Alternatively, consider training delegates to monitor timesheet submissions proactively.
Hope this helps some!
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