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I have a user who is able to match invoices, when they go into the screen all the buttons and fields are enabled for them. I created a new GP user and copied the working users security to the new employee (using the inbuilt copy function), as they will also be completing the same role. However when they go to the Purchasing Invoice Entry all the Buttons and Fields are Disabled (See screenshot below).
Do anyone have any ideas on how to resolve this?
The GP security roles/tasks will give a user access to the window or not, it doesn't do anything like remove access for buttons, fields and such.
Something like Field Level Security is what is used to remove a user's access to buttons, fields and such within the windows themselves, but you didn't mention this is applied to the new user you created.
The screenshot doesn't show the window being modified and/or VBA on it, so I'd be curious if there is a third-party you have that has an alternate version of this window or anything along those lines?
You can verify this in the Alternate/Modified Forms and Reports window, for the altmod id these users are assigned, verifying this window is setup to use the default 'Microsoft Dynamics GP' option or something different?
Thanks
I always wonder, since some end users are not really sure how to handle things. Is it possible the user has not "tabbed" yet, to get to the next field? What happens then?
Having said that, is it possible that this is an alternate window? You can check in the Alternate/Modified Forms and Reports ID window.
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