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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / License compliance
Customer experience | Sales, Customer Insights,...
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License compliance

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Posted on by PrashantNarkhede 15

We are using CRM dynamic 365 2016 version 8.2 (on premise)

we are having full and Team member license
how to check the count of utilized license

How to map full and Team member license to below table

Caltype  Name Value
Professional 0
Administrative 1
Basic 2
Device Professional 3
Device Basic 4
Essential 5
Device Essential 6
Enterprise 7
Device Enterprise 8
Sales 9
Service 10
Field Service 11
Project Service 12
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  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at

    Hey Prashant.

    Using the Caltype field to control the licenses and Count for them is not a good practice, as this value might differ from one version to another.  Or a user might have different types of licenses.

    For v8.2, I'm not sure, but for V9, this is the official documentation:

    docs.microsoft.com/.../user-team-entities  This basically states:

    - Administrative – The user has administrative user rights.

    - Device Full – The user who is using the device running Dynamics 365 for Customer Engagement has both read and write access.

    - Device Limited – The user who is using the device running Dynamics 365 for Customer Engagement has only read access.

    - Full – The user has both read and write access.

    - Limited – The user has only read access.

    Regards

  • PrashantNarkhede Profile Picture
    PrashantNarkhede 15 on at

    Thanks Daniel, I am  looking how to check license compliance  with current version with available information.

  • Suggested answer
    Catherine UDS Profile Picture
    Catherine UDS 70 on at

    Hello, Prashant N! I'd like to recommend you try UDS License Calculator (it's a Dynamics 365 add-on).

    It gives clear statistics on license use. So you can see used/unused licenses of all types, suggestions about the most beneficial licenses. Plus, you can calculate what budget you will have if you decide to change some licenses.

    Where to get this tool: uds.systems/.../license-calculator

    At the moment of writing this, the add-on is free.

    Wish you to cope with your task as rationally as possible)

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