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Customer experience | Sales, Customer Insights,...
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Custom Entity Icons

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Posted on by 10

Hi,

I was wondering if anyone has had this issue and how they've fixed it:

Problem: the icon I've chosen for a particular custom entity is showing in the sub area of the site map correctly.

However, when I navigate to a form on a different entity, select the Related tab and scroll down to the custom entity that I mentioned in the Problem, there's a different icon.

Why are they not consistent?

I updated the icon by going to the solution, adding in the icons as Web Resources, then going to the entity and using 16x and 32x SVG icons.

Then I saved and published.

Any ideas?

Cheers,

Aron

  • Jean Joel Kakou Profile Picture
    Microsoft Employee on at

    Hello,  

    Probably a cache issue on the organization.  if you remove the icon, save an publish, do you still have an icon there?

    Here is the documentation about icon for custom entity:

    docs.microsoft.com/.../change-custom-entity-icons

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