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Customer experience | Sales, Customer Insights,...
Answered

Creating Dialogs

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Posted on by

Team,

A couple of years ago, I attended a CRM User Group conference where I was told that the Dialog capabilities were going away for CRM with the advent of D365.

Our company has finally started transitioning from CRM 2015 to D365 and I noticed that the Dialog function is still available. Now our version of D365 is currently on-prem but we will be making a move to online. 

Will the Dialog be available for online version of D365 or am I to have access to it now that we are currently on-prem?

Thanks in advance,

Jose'

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  • Verified answer
    meelamri Profile Picture
    13,218 User Group Leader on at

    Hi Jose,

    Microsoft suggests to use Business process flows or canvas apps:

    docs.microsoft.com/.../replace-dialogs

  • Community Member Profile Picture
    on at

    Thank you very much!! I'll share this with my management team

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    As an alternative, you can check the following post that describes how you can develop the dialog using React, FluentUI and call it from the system using JavaScript - butenko.pro/.../

  • Community Member Profile Picture
    on at

    Thank you very much!! Alternatives and additional options are always welcome!

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