Hi,
I'm trying to update the existing contacts in the Dynamics 365 CRM and want to assign them to an existing Lead Source with the Import Data. I receive partial import and I don't know what is the reason. Some contacts were updated with the needed Lead source, others not.
I have uploaded a screenshot of my import. I don't want to create duplicates and don't want to export and upload contacts again. I want to update their information. Please help me out.
Thank you!
Hi Oksi,
Try disabling duplicate detection rules for both Contact and Lead.
Regards,
Clofly
Hi Clofly,
I still have the same problem. I appreciate your help.
Below I'm sharing again the error message I receive.
"I'm getting 0x80040333 code and message "A record was not created or updated because a duplicate of the current record already exists."
Though, I want to update the field "Lead Source". There were 27 successful and 344 unsuccessful imports. As you can see from my screenshot 27 contacts were updated. All of these contacts already exist in our CRM. I want to update information in a particular field - Lead Source - and assign these contacts to different Lead Sources (that I created in the CRM before)."
I'm getting 0x80040333 code and message "A record was not created or updated because a duplicate of the current record already exists."
Though, I want to update the field "Lead Source". There were 27 successful and 344 unsuccessful imports. As you can see from my screenshot 27 contacts were updated. All of these contacts already exist in our CRM. I want to update information in a particular field - Lead Source - and assign these contacts to different Lead Sources (that I created in the CRM before).
Hi Oksi,
Have you checked error message that why some of contacts didn't get update?
Regards,
Clofly
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