Hello, next question for day 21 of go live...
I'm on the production side. My operators are trying to RAF product as it is produced to a batch order. However, in some cases the reservations are not being removed from the Sales Orders before the jobs are started. When we try to RAF more product than the amount on the Sales Order, we get an error stating "there are transactions with the status reserved... Dimensions can't be changed...
It seems so far if the reservations are removed before the job is started it is fine. However, if the job is started and THEN reservations are removed, we still get the same error. Does anyone know how to make this go away? Long term, is there anyway to get the reservations to always automatically be removed or ignored? As it is now, our customer service reps are supposed to manually remove it before starting.
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