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Answered

Cannot correct or cancel the product receipt as it has linked item requirements.

Posted on by 80

Hello !

We are facing daily the problem that it is not possible to cancel or correct a PO Receipt when it is linked to a project. (Item requirement)

Does one of you has the solution for this issue ?

Thanks in advance,

  • Mukesh Sinwer Profile Picture
    Mukesh Sinwer 34 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    It worked finally. The catch was the other inventory transactions should not be linked to a Project PO. Basically, from item requirement option on Project, we need to unmark the existing inventory transaction and mark it with another transaction which is not related to a project PO. By doing this, marking on our Project PO lines will get removed and then we can cancel it.

    Thanks Przemek for the workaround!

  • Mukesh Sinwer Profile Picture
    Mukesh Sinwer 34 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Hi Przemek,

    Already many thanks for suggesting the workaround, but am still not able to reach to the solution.

    Let me explain, what I did:

    1. Created a PO with a project id for quantity 4, which also created an item requirement on this project.

    2. Posted a product receipt for all 4 qty.

    3. Now I want to cancel the product receipt. I clicked on the cancel button and it gave us an error.

    4. I went to item requirement>inventory>marking to unmark the transaction but can't as I mentioned in my last reply.

    5. Now, I tried your workaround. I added one more line for the same product on the above PO and went again to item requirement>inventory>marking, marked this newly created transaction against the item requirement, closed the marking window, went back to Product receipt, hit cancel button, it gave me error "don't have sufficient qty".

    6. I created a new PO without a Project for 4 quantities. Now, I went again to item requirement>inventory>marking, and selected this PO transaction which worked. I closed the marking window and went back to product receipt to cancel it but getting still the same error.

    May I know what am I doing wrong here?

    Regards

    Mukesh

  • Mukesh Sinwer Profile Picture
    Mukesh Sinwer 34 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Hi Przemek,

    Already many thanks for suggesting the workaround, but am still not able to reach to the solution.

    Let me explain, what I did:

    1. Created a PO with a project id for quantity 4, which also created an item requirement on this project.

    2. Posted a product receipt for all 4 qty.

    3. Now I want to cancel the product receipt. I clicked on the cancel button and it gave us an error.

    4. I went to item requirement>inventory>marking to unmark the transaction but can't as I mentioned in my last reply.

    5. Now, I tried your workaround. I added one more line for the same product on the above PO and went again to item requirement>inventory>marking, marked this newly created transaction against the item requirement, closed the marking window, went back to Product receipt, hit cancel button, it gave me error "don't have sufficient qty".

    6. I created a new PO without a Project for 4 quantities. Now, I went again to item requirement>inventory>marking, and selected this PO transaction which worked. I closed the marking window and went back to product receipt to cancel it but getting still the same error.

    May I know what am I doing wrong here?

    Regards

    Mukesh

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Hi Mukesh,

    most probably it is connected with an issue I marked: "You will get the error if You will have only one LotID. Standard is behaving here in strange way. If you have more LotID you can Mark different LotID and then clear the marking without any errors."

    this is some kind of workaround to clear the marking. so try to mark other lot id, and then clear marking

    best regards.

    Przemek

  • Mukesh Sinwer Profile Picture
    Mukesh Sinwer 34 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Hi Przemek,

    I am also facing the same issue, but I have never been able to remove the marking. When I try to do so, I get the below error message,

    "Marking cannot be done for purchase order ##### as it is associated to an item requirement. The purchase order must be cancelled and a new purchase order needs to be created".

    Didn't you get this error message? Do you know the solution for this?

    Regards

    Mukesh

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Hello,

    I think the easiest way is from item requirement (sales line). Select required row, then go to Manage>Inventory>Marking and clear Marked qty if exist (by putting minus qty in "Mark now" field" or just select checkbox "Set mark now")

    One remark: You will get the error if You will have only one LotID. Standard is behaving here in strange way. If you have more LotID you can Mark different LotID and then clear the marking without any errors.

    I have never did it for service items. And this is mean that you are posting product receipt for services? and you are tracing them in WH? You will need to test it in that scenario.

  • Ahmad shukran Profile Picture
    Ahmad shukran 25 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Dear Przemek,

    how to clear the Marking, especially for Service Item?

    Thanks in Advance

  • Mazin Profile Picture
    Mazin 80 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    Hi Przemek,

    Exactly, system is creating Sales order from item requirement, so you need to clear marking from Sales order lines then you will be able to correct or cancel posted product receipt.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    When You are creating purchase order from item requirement system is marking this item requirment and created purchase order. You need to clear the marking to be able to cancel or correct product reciept.

    I found the same issue in my implementation. The system logic in this place unfortunataly is not proper, and I think this is MS bug also. But if You clear the marking manually you will be able to cancel product reciept

  • Mazin Profile Picture
    Mazin 80 on at
    RE: Cannot correct or cancel the product receipt as it has linked item requirements.

    The only solution i found is to create a return order to reverse the transactions

    is there any one here have other solution?

    i think this is a bug from Microsoft

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