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Finance | Project Operations, Human Resources, ...
Answered

Cannot correct or cancel the product receipt as it has linked item requirements.

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Posted on by 80

Hello !

We are facing daily the problem that it is not possible to cancel or correct a PO Receipt when it is linked to a project. (Item requirement)

Does one of you has the solution for this issue ?

Thanks in advance,

I have the same question (0)
  • saurabh bharti Profile Picture
    15,039 Moderator on at

    What error it throws? Is it because item requirement consumes/reserves the inventory immediately?

  • Ahmad shukran Profile Picture
    25 on at

    Hi,

    I'm Facing the Same Issue,

    When I cancel Product Receive its shows this error

    "Cannot cancel the product receipt 00065 as it has linked item requirements."

    so I tried to delete the Item Requirement but it gave this error

    "

    You cannot delete this line as the confirmed Purchase Order PO-###### is associated with it. Please cancel the associated Purchase Order and try again."

    Please advise how to resolve it,

    Thank you

  • Mazin Profile Picture
    80 on at

    Hi,

    Even the items is not consumed still can’t cancel or correct the product receive,

    Also I disabled the reservation for the ordered items but still same issue

  • Ahmad shukran Profile Picture
    25 on at

    Thank you Mazin for your quick reply

    is there any workaround that could be applied to cancel the Product receipt?

  • Mazin Profile Picture
    80 on at

    The only solution i found is to create a return order to reverse the transactions

    is there any one here have other solution?

    i think this is a bug from Microsoft

  • Verified answer
    Community Member Profile Picture
    on at

    When You are creating purchase order from item requirement system is marking this item requirment and created purchase order. You need to clear the marking to be able to cancel or correct product reciept.

    I found the same issue in my implementation. The system logic in this place unfortunataly is not proper, and I think this is MS bug also. But if You clear the marking manually you will be able to cancel product reciept

  • Mazin Profile Picture
    80 on at

    Hi Przemek,

    Exactly, system is creating Sales order from item requirement, so you need to clear marking from Sales order lines then you will be able to correct or cancel posted product receipt.

  • Ahmad shukran Profile Picture
    25 on at

    Dear Przemek,

    how to clear the Marking, especially for Service Item?

    Thanks in Advance

  • Community Member Profile Picture
    on at

    Hello,

    I think the easiest way is from item requirement (sales line). Select required row, then go to Manage>Inventory>Marking and clear Marked qty if exist (by putting minus qty in "Mark now" field" or just select checkbox "Set mark now")

    One remark: You will get the error if You will have only one LotID. Standard is behaving here in strange way. If you have more LotID you can Mark different LotID and then clear the marking without any errors.

    I have never did it for service items. And this is mean that you are posting product receipt for services? and you are tracing them in WH? You will need to test it in that scenario.

  • Mukesh Sinwer Profile Picture
    61 on at

    Hi Przemek,

    I am also facing the same issue, but I have never been able to remove the marking. When I try to do so, I get the below error message,

    "Marking cannot be done for purchase order ##### as it is associated to an item requirement. The purchase order must be cancelled and a new purchase order needs to be created".

    Didn't you get this error message? Do you know the solution for this?

    Regards

    Mukesh

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