Option Set Greyed-Out and Can't be Changed.

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Posted on by Community Member

Hello,

I want to switch a field from an option set, to something (not sure what) where I can select multiple options. Maybe like a check box... Anyways, data type and field type are greyed out. See photo below

Entities > Accounts > Fields > custom field

thanks,

Andrew

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Royal King 27,686 on at

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Once you create custom field you cant change field type. If you did it by mistake you have to delete and recreate new field with right data type. If your requirement is just add few more options in the option set that you can do by clicking on the "+" button under the Options section . Once you clik the green "+" button sytem will populate text and value with default value where you can edit those values.

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Community Member on at

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Thanks for the Reply! I will delete it and make a new one.

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Community Member on at

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I tried to delete it and then it said "Cannot delete Field because one or more components require it."

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Royal King 27,686 on at

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Before deleting the field you need to remove this field from all the forms and views and workflows.

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Mahadeo Matre 17,021 on at

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Easy way to find dependency for field is by show Dependencies.

You can view dependencies for attribute either from fields grid or from field it self.

Once you click on Show dependencies, CRM will show where this attribute is used.. and you can open that component from Show dependencies grid. and remove your attribute from those components.

When attribute is removed from all components, don't forgot to publish your changes.. then delete your attribute.

Hope this will help..

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