You’re offline. This is a read only version of the page.
5
Howdy,
I'm trying to setup a Customer Journey which will
1. Send an email to a segment of our contacts, featuring a link to a customer voice survey
2. the first question in said survey is "would you be interested in xyz?" Yes or No
3. I then want to create a different segment which will only include contacts who have said Yes in question 1 of the survey.
4. would be to send a follow up email to them only... but im stuck on 3
I managed to get my filtering to select the Survey and even the right Question in that survey, but for the life of me i can't select the Answer: Yes
When i select Survey Question Response as below, there is no suggestion/results if i try typing the yes or no which are on my survey.
Appreciate any tips and insights you may have.
Cheers
Share
Report
All responses (
Answers (
