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Customer Service forum

Hide the Help Question on Case Portal

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Posted on by

Does anyone know how to hide the Help Question ("What can we help you?") section of the Case Portal?

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  • Verified answer
    Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    One option is hide it using jquery,

    Flollow these setps:

    1. Open Customer Service-Support Home and add following code under Advanced custom javascript section, add below code, make sure this code is added to Content Page as well.

     supperror.png

    refresh your portal browser, you should not see this, if you are not able to see changes try to clear your browser cache.

    supperror.png

  • GolfHajime Profile Picture
    on at

    Doh!  Thank you, Mahen.  I should have thought about jQuery.  :p

    This take the section that I didn't need.

     $(".case-deflection").hide();

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