web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Job Queue Error "...
Microsoft Dynamics NAV (Archived)

Job Queue Error "The SMTP mail system returned the following error: ""The operation has timed out.""

(0) ShareShare
ReportReport
Posted on by ManishS 86

I have a codeunit with sends email to my customer for their due balance.

I have customized a report which i use to send as PDF.

There are 100 or more customers who have due balance.

I get a error message in job queue log entry "The SMTP mail system returned the following error: ""The operation has timed out.""." after some email are send via job queue.

I have created a separate service as NASServices and configured it with startup codeunit 450 & specific company name.

I also have a separate production service for my users who use dynamics nav regularly and in that service i have set up idletime out as 20 Minutes.

I am unable to understand the issue.

We are using Dynamics NAV 2013 R2, build 36310

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Manish,

    Somehow, I always prefer to send such kind of bulk automated mails via Outlook and not via SMTP.

    I always found sending mail via Outlook more simpler, accurate and we can easily track the results.

    Regarding SMTP, you may check with SMTP service provider and explain him such bulk mail sending scenario via NAV. They might have some settings to block the bulk mails at times.

    Hope this helps.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    Please check SMTP server settings or the email provider we had this issue at one of our client and it is because the server was setup to send few emails in certain period of time for security reasons.  We ended up creating another server externally and use it.

  • RockwithNav Profile Picture
    RockwithNav 8,635 Super User 2025 Season 2 on at

    Hey Manish,

    The Issue is related with the Firewalls and the Ports. Make sure that your Firewall is not blocking it or else pass your port number to get it free from the Firewalls. You should coordinate once with your tech support team.

    Thanks

    rockwithnav.wordpress.com

  • ManishS Profile Picture
    ManishS 86 on at

    Thanks guys for your response.

    I have asked the client to check with their service provider for bulk emailing.

    Will come back once i have the update.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics NAV (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans