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RTC client doesn't change the language completely

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Posted on by Sweetwood

For some reason, the RTC client doesn't change the language completely. If we choose Dutch, the RTC restarts, and the interface is Dutch, but most of the items is still English. We still have "Financial Management" and "General Ledger" and so on... However, the buttons in the lower left corner are Dutch (Departments = Afdelingen) and most of the Interface itself is Dutch.

Anybody?

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Scott Wright on at

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Re: RTC client doesn't change the language completely

Hi Sweetwood,

Thank you for posting your issue.

The multi-language functionality of RTC is dependent on the language folders found in the RoleTailored Client folder and the CaptionML property of each object.

I didn't find any previous reports of this type of issue so I would assume it is related to either missing the proper language folder in the RoleTailored Client folder (less likely) or you have database objects that are missing a Dutch entry in the CaptionML property (more likely).

I would recommend checking the above two areas, either adding a needed language folder or adding a Dutch entry for the CaptionML property.

Hope this helps!

Kindest Regards,

Scott Wright

Partner Online Technical Community
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