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Stopped (error): X++ Exception: The hierarchy provider did not return any users - can not complete the workflow.

Posted on by 23

I am setting up workflow related to position action for request for new position.

I my case there is no specific number of levels of approval, because request for new position can be submitted by team leader, by manager, by COO, etc. If the request is submitted by team leader, than the levels of approval can reach 10, but if it is the COO, than the levels are 3. The last approver in my workflow is the CEO, who does not report to anyone. 

The condition, which is set up in the workflow is:

pastedimage1636630791942v1.png

The workflow works properly until the CEO role approved the request. Than the workflow start looking for next level of approval. 

My question is - How can I make the workflow to complete the request after the CEO approval.

Thank you.

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