EP crash when using SP 2010 Enterprise Edition SP1 w/ Enterprise Search

(0) Share

Report

Posted on by Community Member

Hello-

I have been experiencing a consistent Enterprise Portal/ Role Center crash whenever I am using the full featured SP w/ Enterprise Search feature. This crash does not occur when I install the basic SP Foundation w/o Enterprise Search.

The crash occurs randomly with or without users active in the environment. One of the following 2 errors are displayed in event viewer. The only way to get EP back up and running is to recycle the application pool in IIS.

An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.

Specified method is not supported.

Microsoft.Dynamics.Framework.Portal

at Microsoft.Dynamics.Framework.Portal.SessionHelper.GetSharepointSession()

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.MasterPageControl.RedirectToHomePageAndCompany(SPWeb site)

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.MasterPageControl.OnLoad(EventArgs e)

at System.Web.UI.Control.LoadRecursive()

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.

The file /AxStoreDropDown.ascx does not exist.

Microsoft.SharePoint

at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.GetWebPartPageData(HttpContext context, String path, Boolean throwIfFileNotFound)

at Microsoft.SharePoint.ApplicationRuntime.SPVirtualFile.GetVirtualPathProviderCacheKey(String virtualPath)

at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath)

at Microsoft.SharePoint.Publishing.Internal.CmsVirtualPathProvider.GetCacheKey(String virtualPath)

at System.Web.Compilation.BuildManager.GetCacheKeyFromVirtualPath(VirtualPath virtualPath, Boolean& keyFromVPP)

at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)

at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)

at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.LoadControl()

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.LoadHostedControl()

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.AddHostedControl()

at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.OnInit(EventArgs e)

at System.Web.UI.Control.InitRecursive(Control namingContainer)

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Thanks in advance for your help!

*This post is locked for comments

I have the same question (0)

All responses (9)

Answers (0)

Loganathan S 215 on at

Like (0)

Report

We are also facing the same issue.

Any fixes for this?

Thanks in Advance,

Logu

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

I also have this error. I am also running SharePoint Foundation 2010 and Search Server Express.

Was this reply helpful? Yes No
Suggested answer

Volker Breitkopf on at

Like (0)

Report

At least the second error (AxStoreDropDown.ascx does not exist) is resolvable by recycling the app pool (e.g. in IIS Manager). Usually I restart the whole IIS to simplify matters (in development/test environments only, of course).

Was this reply helpful? Yes No
Alex Prodan on at

Like (0)

Report

Is this issue still reproducing?

Can you please write down the site collection list for the web application that contains EP? For example on my box EP is installed on web application http://server:port/, I have the following sites in SharePoint Central Administration > Application Management > Site Collections > View All site collections:

/ (root site)

/sites/DynamicsAx (EP site)

/sites/DynamicsAxClientSearch (search site)

In case the search site is deployed on another web application, please list the SharePoint sites in that web application. To get the search site open Ax32.exe and check the value in System administration > Setup > EP > Enterprise Portal parameters > Search server url.

Was this reply helpful? Yes No
Nathan Andersen 90 on at

Like (0)

Report

We are getting the same error, but we aren't using search. Has anyone found any resolution?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Have you found any resolution on this? I am also facing the same issue, search is not used in my case also

Was this reply helpful? Yes No
Suggested answer

Dick Wenning 8,705 Moderator on at

Like (0)

Report

check these points first

technet.microsoft.com/.../hh575226.aspx

did you compete the wizard in ax?

technet.microsoft.com/.../gg732177.aspx

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thx for you reply but the Enterprise Search is not used in my case. The issue is reoccurring on every 1-2 weeks, the EP crashes randomly. It is always happening late night/early morning when nobody is using the system, during working hours it never crashed so far. The annoying thing is that we always have to manually restart the IIS after every crash.

Was this reply helpful? Yes No
Dick Wenning 8,705 Moderator on at

Like (0)

Report

why don't you turn the search of?

Deactivate feature on SharePoint

alpesh.nakars.com/.../delete-sharepoint-2010-search-service-application

Was this reply helpful? Yes No