Microsoft Dynamics AX (Archived)

The transactions on voucher XXXX do not balance as per <date>. (Company currency: XXX.XX - secondary currency: XXX.XX)

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Posted on by Magno Pereira

2,435 Moderator

Hi,

I was posting a General Journal, when I had the following error:

The transactions on voucher XXXX do not balance as per <date>. (Company currency: XXX.XX - secondary currency: XXX.XX)

Do you have any idea how to fix it?

AX version is 2012 R3 CU13

Thank you in advance!

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Katy3992 322 on at

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Dear Magno,

first question of course is - does it balance? It could be a currency rounding difference as well, have you checked the setup in G/L parameters for rounding differences? If you set this up, don't forget to put in an account for the automatic posting of the rounding. Honestly I have also already experienced that it helps if you just close the journal and click on "post and transfer". Sometimes, a new journal is created (if the original one was just partly posted), then you have to post this one as well, sometimes it just works without any problem.

Let me know if it worked.

Kind regards

Katy

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Magno Pereira 2,435 Moderator on at

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Yes, it balances. I have all of these set up.

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Katy3992 322 on at

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I already had the feeling that it’s a bug as well, maybe there’s a hot fix for it. As a quick solution, did you try the post and transfer?

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Magno Pereira 2,435 Moderator on at

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Yes, I did. The same issue appears.

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Katy3992 322 on at

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Okay ... another try ... can you delete and re-enter the lines?

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Magno Pereira 2,435 Moderator on at

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The issue appears again... It seems to be a bug...

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Katy3992 322 on at

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It seems strange to me that it happens although you created a new line. I had the issue with posting a product receipt, but in the journal it always worked at least after deleting the journal and creating a new one ... :-( did you already try this?

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Ludwig Reinhard Microsoft Employee on at

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Hello Magno Pereira,

Can you share details of the voucher that triggers this error message?

Attaching a screenshot would be ideal.

How did you create the journal (manually or through an upload)?

Would be great if you could show us the journal and voucher.

Many thanks and best regards,

Ludwig

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Magno Pereira 2,435 Moderator on at

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Katy3992,

Yes, I did. It's an upload journal by an API.

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Magno Pereira 2,435 Moderator on at

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Hi Ludwig,

It's an uploaded journal by API.

Here you are:

Thank you in advance!

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