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Contact created from Qualified Lead not associated with Opportunity

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Posted on by Joe Woltering

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So when you qualify a Lead, it creates a Contact with some basic information i.e. phone, email, etc. However, as far as I can tell this newly created Contact is not associated with the resulting Opportunity that is created from the Qualified Lead and therefore any contact information is lost in translation. This doesn't seem right.

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Joe Woltering 12,163 on at

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RE: Contact created from Qualified Lead not associated with Opportunity

No, it has not been disassociated. What is also strange is that it is not updating the 'Originating Lead' field in the Contact either whereas it is doing this in the Opportunity record.
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Abdul Wahab 12,085 Moderator on at

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RE: Contact created from Qualified Lead not associated with Opportunity

Hi Joe,

As per the documentation, it should not happen. Can you please check the audit history may be a user disassociated contact from the opportunity.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
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