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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / NAS jobs failing after...
Microsoft Dynamics NAV (Archived)

NAS jobs failing after changing Database server name

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Posted on by Community Member Microsoft Employee

We maintain DB and application boxes differently. Recently we had a requirement to change the DB server name as there was a domain change. I did change the Database server name on the application server (NAS) for the jobs to pick the new DB. But the jobs are getting into error state:

 "  Application Server for Microsoft Dynamics NAV version 5.0 SP1 (Build 26084)
  Copyright (c) 1987-2008 Microsoft Corporation
 
  The <old DB server name> server cannot be found.
 AS JOB EXITED"

I am fairly new to NAV. Can you tell me if I am missing any other setup here?

I also restarted the Application box. But no luck.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    Actually clearing the cache seem to have helped. One other thing I tried was, I asked my colleague to login with his credentials on the services. that solved the issue.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    Have you tried reinstalling the NAS (remove completely and then reinstall)?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    I had been trying this entire day, no luck. One thing I noticed was, though my setups are correct, when I just double click on nassql.exe, I see this

    LONCISVDBSQ006B\PROD is the old server

  • Suggested answer
    Roberto Stefanetti Profile Picture
    Roberto Stefanetti 12,998 on at
    RE: NAS jobs failing after changing Database server name

    hi,

    look at this post, can be useful, look at Microsoft suggestions in ost.

    forum.mibuso.com/.../nas-error

    check also permissions for NAS service user.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    Do you have multiple NAS instances installed on the same machine?

    Try reinstalling the NAS service and configure the same by putting new server name. This should help you to resolve the issue.

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: NAS jobs failing after changing Database server name

    Changing domain name historically have been brining lot of weird unexpected issues everywhere in the network (not necessarily related to NAV as such). Try uninstalling and re-installing NAV components from scratch (always backup your data!).

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    "The description for Event ID 20010 from source EUR51_P01 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    The Application Server for Microsoft Dynamics NAV EUR51_P01 started with the following configuration:

     Database Server Name = <New server name>

     Database = <database>

     Company = <company name>

     Startup Parameter = jobqueue

    the message resource is present but the message is not found in the string/message table."

    I see that the configuration data is correct on the event viewer

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    Do you see any message in Event Viewer?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    I created a new job and tried, even there no luck. is there any cache or something that I need to clean up?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAS jobs failing after changing Database server name

    Setup seems correct. There is no other setup required to run the NAS.

    Try creating separate job and see if it works. Apply the NAS Setting & Restart the NAS service and see if it helps.

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