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Customer experience | Sales, Customer Insights,...
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Behavior Block in Segment - E-Mail Insights - Mobile only or operating System

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Posted on by 245

Hi there,

i would like to build a behavior block segment which uses the Insights Data of the email for example "which browser was used" or " which operating system".
My premier goal is to build a segment for mobile users but there is no difference in dynamics 365 marketing yet. So indicating that at least the operating system (ios, android, windows) would show me a differnce of mobile use i would like to build the segment depending of these informations.

But when I want to build the behavior block segment there is no option of the operating system.

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Any Suggetions about that? 

Or any Information Microsoft if there is a hope of thinking mobile first in the future with that new feature? 

Thanks & best regards,

Joannis

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Behavior Block in Segment - E-Mail Insights - Mobile only or operating System

    Hi Joannis,

    I have tested your issue but didn't find the criteria for OS also.

    I believe this is a feature not provided in the behavior segment.

    You can post your proposal to Ideas forum to drive the feature to be improved.

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