web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Loading consent from s...
Customer experience | Sales, Customer Insights,...
Unanswered

Loading consent from subscription lists

(0) ShareShare
ReportReport
Posted on by Community member
I have tried to loaded consent records from subscription lists. The process was completed and a notification with a tickbox appeared saying /loaded/ but 3 days later there are still none of these contacts showing in the consent center. What could be the issue?
 
Further information:
I have tried with different subscription lists ranging from 3-1.000 contacts.
We are working with different language so each subscription list is loaded to a different compliance background.
I have the same question (0)
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Loading consent from subscription lists
    Hi Partner,
    It's so strange, there are no excessive steps in the loading process.
    Loading consent from subscription lists doesn't look at the Bulk email or Email fields on the contact or lead.
    It simply replicates the subscription list membership into the chosen purpose or topic with the selected consent value.
    If there are not many members, it should load quickly:
    I suggest you create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 107 Super User 2025 Season 2

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 89

#3
#ManoVerse Profile Picture

#ManoVerse 58

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans