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Loading consent from subscription lists

Posted on by
I have tried to loaded consent records from subscription lists. The process was completed and a notification with a tickbox appeared saying /loaded/ but 3 days later there are still none of these contacts showing in the consent center. What could be the issue?
 
Further information:
I have tried with different subscription lists ranging from 3-1.000 contacts.
We are working with different language so each subscription list is loaded to a different compliance background.
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Loading consent from subscription lists
    Hi Partner,
    It's so strange, there are no excessive steps in the loading process.
    Loading consent from subscription lists doesn't look at the Bulk email or Email fields on the contact or lead.
    It simply replicates the subscription list membership into the chosen purpose or topic with the selected consent value.
    If there are not many members, it should load quickly:
    I suggest you create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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