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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Customise Ribbon - Ico...
Microsoft Dynamics NAV (Archived)

Customise Ribbon - Icons disappearing

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Posted on by Community Member

Hi

I wonder if someone can help me with an issue I am having with the 'Customise Ribbon'.

I am trying to add new icons (buttons) to the Purchase Order screen for all users, I have taken the following actions:

1. I have gone through the configuration mode for this particular profile,

2. I have made sure that the 'disable personalization' is disabled in the 'Profile' section.

3. I have gone into a PO right clicked and selected 'Customise Ribbon', I have then added the additional fields I want. They appear straight away with no issues.

4. This is the problem.... If I close this particular configuration package and go back into it, the new icons disappear from the ribbon.

What could be the cause of this and how do I fix it?

Thanks!

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I have the same question (0)
  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    Has your user the correct profile ID in NAV?

    Once you are finished customizing, assign the users to the new role.

    Navigate to: <Company Name>/Departments/Administration/Application Setup/RoleTailored Client/User Personalization

    Double-click User ID

    Select the new Profile ID

  • Community Member Profile Picture
    Community Member on at

    Its more to do with updating the ribbon itself rather than a user issue.  For some reason the ribbon will not keep the settings I have set which is adding in two more buttons to the 'Action' tab from the 'Customise Ribbon' list.

    I can add them in but as soon as I go out of NAV and then go back in, it removes the icons/buttons.

    We have several configuration files which have updated fine, but this particular one will not keep the changes.

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    You can try deleting 2000000074 - Profile Metadata and restart the configuration.

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