Skip to main content

Notifications

Announcements

Check out the New Agent Creator Community
Announcing new navigation menus and the Engage with the Community forum!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Customise Ribbon - Ico...
Microsoft Dynamics NAV (Archived)

Customise Ribbon - Icons disappearing

(0) ShareShare
ReportReport
Posted on by Community Member

Hi

I wonder if someone can help me with an issue I am having with the 'Customise Ribbon'.

I am trying to add new icons (buttons) to the Purchase Order screen for all users, I have taken the following actions:

1. I have gone through the configuration mode for this particular profile,

2. I have made sure that the 'disable personalization' is disabled in the 'Profile' section.

3. I have gone into a PO right clicked and selected 'Customise Ribbon', I have then added the additional fields I want. They appear straight away with no issues.

4. This is the problem.... If I close this particular configuration package and go back into it, the new icons disappear from the ribbon.

What could be the cause of this and how do I fix it?

Thanks!

*This post is locked for comments

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at
    RE: Customise Ribbon - Icons disappearing

    You can try deleting 2000000074 - Profile Metadata and restart the configuration.

  • Community Member Profile Picture
    Community Member on at
    RE: Customise Ribbon - Icons disappearing

    Its more to do with updating the ribbon itself rather than a user issue.  For some reason the ribbon will not keep the settings I have set which is adding in two more buttons to the 'Action' tab from the 'Customise Ribbon' list.

    I can add them in but as soon as I go out of NAV and then go back in, it removes the icons/buttons.

    We have several configuration files which have updated fine, but this particular one will not keep the changes.

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at
    RE: Customise Ribbon - Icons disappearing

    Has your user the correct profile ID in NAV?

    Once you are finished customizing, assign the users to the new role.

    Navigate to: <Company Name>/Departments/Administration/Application Setup/RoleTailored Client/User Personalization

    Double-click User ID

    Select the new Profile ID

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the New Agent Creator Community
Announcing new navigation menus and the Engage with the Community forum!

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard >

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans