web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Install of LCSDiagFX Tool fails, Event 11923 / Error 1923

(0) ShareShare
ReportReport
Posted on by 4,967 Moderator

Hello,

while installing the LCSDiagnostic Tool from LCS in an Azure AX (7) Environment the msi-installer says:

Product: Microsoft Dynamics Lifecycle Services System Diagnostic Service -- Error 1923. Service 'Microsoft Dynamics Lifecycle Services Diagnostic Service' (LCSDiagFXService.exe) could not be installed. Verify that you have sufficient privileges to install system services.

The current user is axlocaladmin, is member of Administrators Group and added to the SQL sysadmin role, user also has the right to logon as a Service assigned.

Thank you for your assistance.

br

Andreas

*This post is locked for comments

I have the same question (0)
  • Back2Ax Profile Picture
    on at

    I think the question here is - why would you require this to be installed on any Dynamics AX (AX 7) instances?

    Based on my understanding, all deployable topologies, already includes the required LCS Components...

    Please check Full System Diagnostics from Your Cloud Hosted Environments page to see what's reported already.

    Br

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans