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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error while performing...
Microsoft Dynamics AX (Archived)

Error while performing tender declaration in Retail POS : "Index was outside the bounds of the array"

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Posted on by vikram2060

Hi Everyone,

I am facing an issue while performing tender declaration in POS (AX Retail). The error says " Index was outside the bounds of the array"

Event Log:

Index was outside the bounds of the array.: System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmTenderCount.NeedForRecount(String currentTender, String currentCard, Decimal currentAmount, String currentTenderName, Int32& counter)
   at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmTenderCount.ProcessTenderCountLine(List`1 tenderCountLines, PosisOperations tenderOperationType, Int32& attemptsDoneCounter)
   at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmTenderCount.CreateTransaction()
   at Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.frmTenderCount.OnClosing(CancelEventArgs e)
   at System.Windows.Forms.Form.CheckCloseDialog(Boolean closingOnly).

 

Does anyone have idea on this issue ? Kindly suggest.

Thanks

Vikram Konchada

 

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  • Verified answer
    Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,597 on at

    Hi Vikram,

    Try to debug NeedForRecount method - some array has less number of elements than it's expected by POS.

  • vikram2060 Profile Picture
    vikram2060 on at

    Hi Oksana,

    Thank you. Issue got resolved automatically, but not sure how. I have re-applied currency & Channel configuration jobs and somehow it got resolved.

    But thank you so much for the response.

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