Customer credit card payments

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Posted on by Community Member

Hello,

I have a question regarding customer credit card payments.

Let say, a customer pays a company via credit card, and the company receives the payment in it's bank account 3 days later.

If the company posts the payment straight to it's bank account, then a bank reconciliation won't work (especially if it's right at month-end).

Should the setup include some sort of a holding account or an undeposited funds account, until the company's bank receives the payment from a credit card company?

How will it work in AX?

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Ludwig Reinhard Microsoft Employee on at

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Hi RLIA,

If customer payments are received by credit cards you can make use of a bridging account that is setup in the customers method of payment form. When you post the customer payment journal the amount is temporarily recorded on the bridging account until you settle it against your bank account.

That is one possible option how to track those payments if there are considerable delays in the timing between posting and actually receiving the payment.

Best regards,

Ludwig

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