JavaScript send data from dynamics crm per email

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Posted on by Hedi bn

249

hello everyone,

i try to get some details from dynamics crm (Phonecall entity) and to make this information in a body from an email. the problem is when have a multi line in the "description Field", all the text will in one line wrote in the email body(see pictures). can anyone help me Thanks.

function TriggerOutlook()

    {
	//get the form value
	var form=Xrm.Page.ui.getFormType();
	//if the form is saved	
	 if(form==2)
	   {	

			// get the end date            
			var scheduledend = Xrm.Page.getAttribute("actualend").getValue();	                 
			var date =scheduledend.toString();
			var date_split = date.split(' ');
			switch(date_split[1])
			{
				case "Jan":
				var month="01";
				break;
				case "Feb":
				var month="02";
				break;
				case "Mar":
				var month="03";
				break;
				case "Apr":
				var month="04";
				break;
				case "May":
				var month="05";
				break;
				case "Jun":
				var month="06";
				break;
				case "Jul":
				var month="07";
				break;
				case "Aug":
				var month="08";
				break;
				case "Sep":
				var month="09";
				break;
				case "Okt":
				var month="10";
				break;
				case "Nov":
				var month="11";
				break;
				case "Dec":
				var month="12";
				break;
				
				
				
			}
			var end_Time=month "/" date_split[2] "/" date_split[3] ;
			
			
			var sub=Xrm.Page.getAttribute("subject").getValue() ;
			//get the description 
			var description = Xrm.Page.getAttribute("description").getValue();			
			
			
			//get the required Value
			var required  = Xrm.Page.data.entity.attributes.get("to").getValue();

		  
			//test of the empty fields
		  if (end_Time == null)
			{
				end_Time="";
			}
		  if(description == null)
			{
				description="";
			}
		 
			
			 if( required==null || required=="")

			{
				required="";
				
			}
			else
			{
				var required_name=required[0].name;
               var  required_id=required[0].id.toLowerCase();
                                
			}

			// trigger the Outlook
				var subject=required_name ", "  sub ;

				var body = "End Time:"   end_Time   escape('\n')   "Account:"   required_name  escape('\n')   "Contact:"   escape('\n')   "Description:"   description;       
				window.location.href = "mailto:?body=" body "&subject=" subject;               
	        
	    }
		
    }

7128.email.JPG

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Verified answer

a33ik 84,331 Most Valuable Professional on at

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Hello,

Check following - stackoverflow.com/.../javascript-adding-linebreak-in-mailto-body

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Verified answer

cloflyMao 25,210 on at

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Hi Hedi,

Could you share me your HTML code of description?

As Andrew suggested, you can insert a line break with " ",

you can replace link break symbol(<br>) by regex.

For example, if actually there are many br tags in email body, then I can do replace job with code below:

openEmail(); function openEmail() { var body = Xrm.Page.getAttribute("description").getValue(); var subject = "A test email"; window.location.href = "mailto:?body=" parseHTML(body) "&subject=" subject; } function parseHTML(htmlCode) { var text = htmlCode.replace(//gi, " ").replace(/] (>|$)/g, "") return text; }

However, the final code would still depends on your HTML source code,

because another possible situation is that your HTML looks like below:

<div>1st Phone call descrption</div>

<div>2st Phone call descrption</div>

etc.

a div element could be equivalent to a line.

Then you should change regex:

function parseHTML(htmlCode) { //var text = htmlCode.replace(//gi, " ").replace(/] (>|$)/g, ""); var text = htmlCode.replace(/
/g, "").replace(//g, " "); return text; }

Please let me know whether it could helps.

Regards,

Clofly

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