Hi everyone!
We are being plagued with SQL timeout errors in Dynamics Field Service. We are on 2021 release wave 2, Server version: 9.2.21112.00140, Client version: 1.4.3618-2111.2. The errors happen when creating new or saving changes to work orders. The error seems to clear up within about 5-10 minutes. It is occurring at random times of the day, sometimes 3 to 4 times per day. I haven't identified a pattern with the timing of when it occurs. The error message text is below.
Sql error: SQL timeout expired. CRM ErrorCode: -2147204783 Sql ErrorCode: -2146232060 Sql Number: -2Error code: 0x80040265Session Id: 6743f87a-0f7c-4bce-bc97-8226ebd99502Activity Id: e2b8b50b-cde0-442d-b260-aca6db44fb2aTime: Thu Dec 30 2021 08:14:23 GMT-0600 (Central Standard Time)
I found a similar thread recommending SSMS Server Profiler. I have attempted to connect to the database with SSMS which I am able to do in read-only mode but I cannot connect to SQL server profiler because my company has MFA enabled and it doesn't let me chose AzureAD with MFA as a sign in option. At least I think that is what the issue is.
Any pointers or recommendations would be greatly appreciated as I have been pulling my hair out over this for a while.
Thanks,
Karli
