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Expense report payment details do not update

Posted on by 710

Hi All,

I have been trying to understand how to update the payment information on the payment details form against an expense on the expense report. The vendor transactions form shows the payment is made but the payment details form on the expense report does not get updated.

Attached below are the screenshots of the expense report, the payment details form on the expense report and the vendor transactions.

Expense report:

8228.expense-report.png

Payment form on the expense report

5224.payment-form.png

2318.payment-form-details.png

Vendor transactions:

3022.vendor-transactions.png

Thank you,

Neeta

Categories:
  • RE: Expense report payment details do not update

    Hi, just spoke to MS and there is a batch job that needs to be run to update this information in these fields. 

    The job is found under Expense management > Periodic tasks > Update expense payment information:

    Update-expense-payment-information.png

  • ThuNgo Profile Picture
    ThuNgo 972 on at
    RE: Expense report payment details do not update

    Hi Neeta,

    Did you manage to figure it out?

    I have the same concern, my version is V10.0.17

    Thanks,

    Thu

  • qianwang Profile Picture
    qianwang 7,147 on at
    RE: Expense report payment details do not update

    Hi Neeta,

    Which version are you using?

    I have same issue in my test. Suggest you create a ticket in LCS to Microsoft.

    Regards,

    QianQW

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