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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Negative quantity in S...
Finance | Project Operations, Human Resources, ...
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Negative quantity in Sales quotation

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Posted on by olibees 130

Hi All,

User has a business scenario where they need to create negative quantity in Sales quotation.

Users uses negative lines on sales quotations to show customer credits. This feature was available in AX 4.0 but its no longer available in D365FO. I am trying to understand why this was removed when it was a valuable feature and

also how to should credits be shown on sales quotes?

pastedimage1572365430963v1.png


Repro steps:
1. Sales and marketing > Sales quotations > All quotations
2. Create new sales quote
3. Add line
4. Update quantity to -1
5. Error message is generated stating "Quantity may not be negative"

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Negative quantity in Sales quotation

    Hi Tina,

    I think that only MS knows. You can make a product suggestion to overcome this issue. Simply open the ideas button on top of this site and create a new one to let MS know that this issue should be fixed.

    Best regards,

    Ludwig

  • Tina Gao Profile Picture
    Tina Gao 42 on at
    RE: Negative quantity in Sales quotation

    I tried this, and find it affective. But I still can't understand how can this be? why we can add negative Qty in SO Quotation line by add lines instead of add line ? Do you know why?

  • Rahul Mohta Profile Picture
    Rahul Mohta 21,014 on at
    RE: Negative quantity in Sales quotation

    process wise would make more better option to use alternate transactions to show credit to customer

  • olibees Profile Picture
    olibees 130 on at
    RE: Negative quantity in Sales quotation

    Hi,

    I discovered if you use Add line option, you cannot put negative quantity but if you use Add lines option in Sales quotation line then you can add negative quantities.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Negative quantity in Sales quotation

    Hi,

    Can you describe this business scenario?

    Why is it that you want to add negative quantities, i.e. basically return something from a customer and make a quotation for that?

    Isn't that rather related to a purchase related scenario?

    Best regards,

    Ludwig

  • olibees Profile Picture
    olibees 130 on at
    RE: Negative quantity in Sales quotation

    Can anyone help?

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