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Microsoft Dynamics CRM (Archived)

Defaulting a Business Process Flow

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I'm currently using CRM online 2013. I wanted to know how I can make existing opportunities default to a specific business process flow. For example if I want every opportunity that belongs to <owner> then I want it to default to a specific business process flow view. I'm assuming you would make a workflow for it but I can't figure it out. 

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  • Royal King Profile Picture
    27,686 on at

    Business Processflow is controlled by security role so you can create multiple Business Process flow in the system and assign Security role .

    Check this post where it gives more info on the same topic

    www.powerobjects.com/.../control-access-to-business-processes-security-role

    community.dynamics.com/.../control-access-to-business-processes-by-security-role-in-crm-2013.aspx

  • Community Member Profile Picture
    on at

    That helps out a lot but I have a system administrator who needs access to multiple Business Process flows and I just want to change which one is his default view. Is there a way to change that?

  • Verified answer
    cgb Profile Picture
    1,075 on at

    You are looking to set the business process flow based on criteria.  Setting the business process flow using a workflow is a good way to do this, however Dynamics CRM does not natively support this functionality.  You need to create a plugin using the Dynamics CRM SDK to enhance the actions available in workflow. 

    Scott provided a great example of how to make this happen: https://community.dynamics.com/crm/b/develop1/archive/2013/09/20/how-to-change-process-and-stage-programmatically.aspx

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