Hi,
As I was going through the list of customers in AX 2012 R3, we found that there are multiple duplicate customer records with different customer account. For example: Customer "Paul Johnson" is having 7 accounts in AX with 7 different customer account - now this accounts were created way back when we were new to AX (in the year 2012) and still learning did not realize about all this issues.
Is there a way where we can have only one account for Paul Jackson - but the issue here is some have some data and the other have other data. Instance, Account # 123 will have Paul's email address, whereas Account # 456 will have Paul's telephone number and not the email address. Is there a way to merge all the information of the seven accounts into one.
But this is just one example I have about 2 million of the customers sitting in AX - which is an issue (may be performance, send emails, etc.). Please guide me with your feedback - thanks.
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