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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Amount to settle for a...
Microsoft Dynamics AX (Archived)

Amount to settle for a vendor for a particular Invoice is different than the total invoice amount.

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Posted on by Community Member

Hello All,

I have a situation where the amount to settle shown in the settlement form is different than the total invoice amount.

3716.a2.JPG

One such possibility is partial settlement but i have checked and there is no partial settlement for that invoice.

Any Leads are appreciated. ThankS

## In vendor transactions balance showing full amount:

3716.a2.JPG

Also no settlement is history from vendor transactions:

1145.a3.JPG

Any one aware, why system is behaving in such a way ???

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I have the same question (0)
  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at

    Hello,

    - what is the currency of the invoice?

    - Have you made any setup of customization for this Vendor?

    - Can you try to edit the Amount to settle and make equal to the invoice amount, try this on a Test server and check the result to Vendor balance?

    Thank you,

  • Community Member Profile Picture
    Community Member on at

    Thanks Kaled for your time.

    For your reference:

    The currency is same QAR. No other currency involved.

    We do not have any cash discounts and there are no customizations also.

    I tried manually editing the values to the invoice amount. The moment i save the record or go another field, it reverts back to the original amount.

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at

    If you check Vendor Balance, what does it show? and is the ledger journal entry posted for the invoice? I just want to check if the system took the 44K instead of 49 K.

    If you have a Test env try to reverse the invoice and create a new one and check.

    Regards,

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