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Finance | Project Operations, Human Resources, ...
Answered

PO confirmation - email automation

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Posted on by 40

Hello experts,

I would like to know if anyone had an experience with the PO confirmation/external email automation.
The goal: once a PO gets the final approval, workflow confirms it and sends the confirmation to a vendor (PO attached).
Is it possible, in other words, can PO approval workflow be modified that way? Can we use "Procurement"​ email (from contact info), should it be set to primary?

Thank you in advance for your experience sharing.

I have the same question (0)
  • Suggested answer
    Sukrut Parab Profile Picture
    71,735 Moderator on at

    Did you try configuring PO confirmation(Purchase order confirmed ) business event ?   You can consume this business event in Power automate and send an email using it.

  • D365UG Profile Picture
    40 on at

    Thanks Sukrut, unfortunately we do not use Power automate yet.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Anya Dashe,

    I think this works as follows.

    1. Open confirm purchase order in the procurement & sourcing module

    2. Select the criteria for the confirmation e.g. POs that are approved

    3. Setup a batch process that runs every couple of minutes

    4. Make sure that you send the confirmations by email e.g. by enabling the print management destination

    Best regards,

    Ludwig

  • Verified answer
    Fangyuan Hou Profile Picture
    on at

    Hi Anya,

    The Purchase order confirmed business event could be a good choose. We suggest you can give it a fly.

    docs.microsoft.com/.../app-business-events

    If you don't want use business event, please follow Ludwig's suggestion, this should works.

  • D365UG Profile Picture
    40 on at

    Fangyuan, thank you for your answer.

    Question - can I modify the existent PO approval workflow that way, so once PO gets a final approval - it gets auto-confirmed and email is sent to a vendor email under "Procurement" business reason? Or once PO gets manually confirmed by a user, email is sent to a vendor email?

    Thank you

  • Verified answer
    Rahul Mohta Profile Picture
    21,042 on at

    no out of box for confirming PO within workflow, but one can use the confirmation (batch job) and specify the criteria for PO approval status=Approved which would do the confirmation

  • D365UG Profile Picture
    40 on at

    Ludwig, thanks a lot for your answer!

  • D365UG Profile Picture
    40 on at

    Thanks Rahul! Much appreciated!

  • StephenHughes Profile Picture
    17 on at

    Hello,

    Thank you for the info so far. I have a batch job that sets the POs as Complete.

    I can also trigger an email using the printer management. 

    What can I do to cause the email to be sent automatically? I am missing a step I think.

    Thank you,

    S

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