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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX 2009: Printing from...
Microsoft Dynamics AX (Archived)

AX 2009: Printing from Citrix vs. Printing from RDP

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Posted on by Mikko Bothas 710

Hi,

Our customer has a strange problem. Suddenly Sales invoice reports started to act badly, so that the last column of the sales line can't be seen anymore completely. I tested it with Citrix connection and it's true. But when I tested a connection with RDP connection, the report works just fine. Does anyone know more about Citrix settings...is there something that could be reset? Sales invoice report hasn't changed at all, so something else must have happened.

Thanks,

Migi

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I have the same question (0)
  • Mikko Bothas Profile Picture
    Mikko Bothas 710 on at

    Hi, Any hints?

  • Dick Wenning Profile Picture
    Dick Wenning 8,705 Moderator on at

    looks like printer drivers, are the they same?

  • Mikko Bothas Profile Picture
    Mikko Bothas 710 on at

    I don't know...have to ask. But that shouldn't affect how the report is printed in screen anyway?

  • mail2vd Profile Picture
    mail2vd 1,330 on at

    i got the same issue. does anyone know what citrix settings are needed. it works fine when opened from AOS server. but showing wrong format from citrix. that is about AX  2009 AX report.

    For SSRS report in AX 2009, when user tries to save it as CSV or Excel, it just opens a blank browser window. and does nothing. what should be restricting the citrix to open the save dialog box?

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