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Service | Customer Service, Contact Center, Fie...
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Purchase Requisition being overwritten

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Posted on by 5

Hi Experts,

Good day. 

May I ask if have you ever experienced that you have successfully submitted the purchase requisition but when check the next day, the purchase requisition that you submitted was overwritten by someone and became draft? Hope you help me to solve this issue. Thanks in advance.

Regards,

Cj

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  • Suggested answer
    RodRodriguez Profile Picture
    on at

    Howdy,

    Have you checked to see what business rules, processes and workflows may also working on the requisition?  I have seen several cases where the developer was finding unexpected results and it was due to a business rule that had been in place for a long time that they either didn't know about or had forgotten or simply didn't know to check.

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