web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Issue with Partial Pa...
Finance | Project Operations, Human Resources, ...
Unanswered

Issue with Partial PaymentS Posting Full Invoice Value in D365 FO

(1) ShareShare
ReportReport
Posted on by AS-23101435-0 18

We are experiencing an issue where partial payments collected through the Customer Invoice Payment Portal (Pay360) are being posted as full payments in Dynamics 365 Finance and Operations (D365 FO).

 

Specifically, the correct amount is collected in Pay360 (17.55) but D365 FO records the full value of the invoice (65)  as paid.

 

 

Could this be due to an issue with the API integration mapping between Pay360 and D365 FO, or is there a parameter missing in D365 FO that is causing it to account for the full invoice value instead of the partial payment? Any thoughts or comments?

 


 

 

Categories:
Dynamics 365 Finance
I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,259 Super User 2026 Season 1 on at
    Hi,
     
    My first thought would be that this is a bug in the integration. In the standard application when you enter a partial payment, it will not settle the full invoice unless you enable a full settlement on the settlement details. 

    Probably the integration is enabling this option which would be incorrect. You can check this with the person that developed the integration. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 428 Super User 2026 Season 1

#2
Subra Profile Picture

Subra 370

#3
Martin Dráb Profile Picture

Martin Dráb 283 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP
License usage reporting (in-app and PPAC) with Entra dynamic groups

Product updates

Dynamics 365 release plans