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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / 0 contacts enriched wh...
Customer experience | Sales, Customer Insights,...
Suggested answer

0 contacts enriched while using Brands Enrichment

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Posted on by DynamicsAllTheWay 40

Hi,

I am using pre defined template for Enrichment i.e Brands and have provided all the mandatory mappings however after Run, it shows 0 customers enriched.

Please suggest what could be the possible issue here.

Thanks in advance!

  • Dhalia Profile Picture
    Dhalia 14 on at
    0 contacts enriched while using Brands Enrichment
    Double-checking your customer data for required information is crucial before initiating the hubspot lead enrichment process. Missing or incomplete details can lead to zero customers being enriched. Ensure that you have provided essential data such as contact information, demographics, and behavioral data for optimal enrichment results. It is important to validate and cleanse your customer data beforehand to eliminate any inaccuracies or inconsistencies that may hinder the enrichment process. Additionally, consider cross-referencing your data with external sources to fill in any missing information and enhance the accuracy of the enrichment. Taking these proactive steps will improve the chances of successful customer enrichment and yield more valuable insights from your data.
  • Suggested answer
    John Wiese Profile Picture
    John Wiese on at
    RE: 0 contacts enriched while using Brands Enrichment

    Country/Region has to be mapped to a field with the Country or Region.  State should go into the State/Province.

  • DynamicsAllTheWay Profile Picture
    DynamicsAllTheWay 40 on at
    RE: 0 contacts enriched while using Brands Enrichment

    Will the cities not work? for example in Address field i have value such as Washington, New york etc. Is United States keyword mandatory?

  • Suggested answer
    John Wiese Profile Picture
    John Wiese on at
    RE: 0 contacts enriched while using Brands Enrichment

    Do you have a field with country or region in it? I think address will cause a problem unless that is 'united states' for all rows for instance.

  • DynamicsAllTheWay Profile Picture
    DynamicsAllTheWay 40 on at
    RE: 0 contacts enriched while using Brands Enrichment

    Yes the addresses as well belong to US.

    1512.Capture.PNG

  • John Wiese Profile Picture
    John Wiese on at
    RE: 0 contacts enriched while using Brands Enrichment

    And the data as well?  Addresses are US?  Can you share some of your configuration settings when you setup the enrichment?

  • DynamicsAllTheWay Profile Picture
    DynamicsAllTheWay 40 on at
    RE: 0 contacts enriched while using Brands Enrichment

    Yes. the region is US

  • Suggested answer
    John Wiese Profile Picture
    John Wiese on at
    RE: 0 contacts enriched while using Brands Enrichment

    Are you in a supported region?

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