We are specifically interested in persistent chat in combination with a mobile application. There is not much information available on how to connect Omnichannel for Customer Service with a custom mobile application.
Are there more options available or is the procedure the same as for custom portals? https://learn.microsoft.com/en-us/dynamics365/customer-service/create-chat-auth-settings?tabs=customerserviceadmincenter#setup-for-custom-portals
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