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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to manually track ...
Customer experience | Sales, Customer Insights,...
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How to manually track record for a shared mailbox

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Posted on by NA-14051348-0
Hello,
 
We have a shared mailbox and we want to track manually the record.
 
We have configured it and it tracked all the records.
 
How we can proceed to manually track not all the records?
 
Thanks 
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