Unsupported Content Type in Integrated Search Provider

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Posted on by CU27040854-11

Greetings to all, I faced an issues that the URL I added into the Integrated Search Provider have failed with the error below :

URL used: https://learn.microsoft.com/graph/data-connect-concept-overview/

Does anyone having any clue on this? or there is other way to configure URL in Integrated Search Provider so that agents can search the relevant from the URL provided in the Knowledge Search.

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Dengliang Li Microsoft Employee on at

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Hi,

The URL you provided is missing a part, you can add it and try again.

In addition, you can refer to the official documentation and videos.

Manage integrated search providers | Microsoft Learn

Integrate external knowledge sources in Dynamics 365 Customer Service - YouTube

Best Regards,
Dengliang Li
CU27040904-1 30 on at

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Hi,

Same things happened when included the en-us in the URL

Kindly ask for any experts for help on this

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