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Customer Insights - Journeys forum

Confirmation message after submission of a marketing form

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Posted on by Microsoft Employee

Is there a way to show a confirmation after submission of a form other than the pop up message?

  • danstern11 Profile Picture
    danstern11 25 on at
    RE: Confirmation message after submission of a marketing form

    @CoffeeDun How do you redirect to a confirmation page? I can't seem to find that option.

  • TonyaStephenson Profile Picture
    TonyaStephenson 117 on at
    RE: Confirmation message after submission of a marketing form

    Never mind. I figured it out. 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Confirmation message after submission of a marketing form

    You can also redirect to a confirmation page.

  • Suggested answer
    Mauro Marinilli Profile Picture
    Mauro Marinilli 355 on at
    RE: Confirmation message after submission of a marketing form

    Hi,

    you can redirect to a confirmation page, and / or show a pop up message (options on the form configuration options), or even do more complex actions like send them a confirmation email, etc. for the latter, you would need to create a segment with all the people submitting the form and a journey sending the confirmation email to such segment. Of course, once you use a customer journey you can make it more complex as you like. Note that it takes few minutes to receive the confirmation email this way.

    Thanks

    M

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