Customizing Customer Account Statement Report

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Posted on by Hisham Alsayed

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Hello everyone,

I have a requirement to customize the Customer Account Statement report in Dynamics 365 Finance. Currently, the standard printout generates one page for each customer account, but I need to modify it to display the contents of all customer accounts in one table with a single total.

Has anyone had experience customizing this report or working with similar requirements before?

I would greatly appreciate any insights, tips, or advice on how to approach this customization.

Thanks,

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André Arnaud de Cal... 306,430 Super User 2026 Season 1 on at

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Hi Hisham,

When you mention you need all customers in one table with a total, have you considered printing the Ages balances report with transaction details?

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Hisham Alsayed 756 on at

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Hi Andre,

I will make another design without aging balance while I will keep the standard design for these functionality.

Thanks,

H

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Nisha Soni 2709 on at

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you can duplicate that design and call that from controller class for that you need to create COC or POST eventhandler of that for calling your duplicate print.

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Hisham Alsayed 756 on at

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Hi Nisha,

Thanks, I plan to make a new report and design but do you have experience before create customized customer statement report for customer as header and its details in line. I appreciate if you can share any link.

Thanks,

H

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Nisha Soni 2709 on at

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Hello Hisham,

Here I sent you a link for your reference. Kindly go through this.

How to Customize a SSRS Report in D365 F&O – Fourteen blog | Microsoft Dynamics 365 F&O (14-dynamics365.com)

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Alireza Eshaghzadeh 15,225 Super User 2026 Season 1 on at

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Hi Hisham,
If you want to create customization on this document, you can use Electronic Reporting and add required changes on Cust account statement, Ext model by creating derived version or creating a custom one from scratch.

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