Unable to configure Serverside Synchronization mailbox(failed )

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Posted on by Yash Trivedi CRM

351

Hello,

i want to configure serverside mailbox in crm 365.after so many attemps i am unable to do this. i am able to configure Global admin user succesfully.

but when i am configure any other non global user which has system admin user role, then i will failed to do it.

here is screen.

Thanks,Regards.

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EranYaron 140 on at

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RE: Unable to configure Serverside Synchronization mailbox(failed )

Glad you solved it and always happy to help Yash.

Please mark the reply as an answer :)
Yash Trivedi CRM 351 on at

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RE: Unable to configure Serverside Synchronization mailbox(failed )

thanks for your reply. i solved it.
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EranYaron 140 on at

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RE: Unable to configure Serverside Synchronization mailbox(failed )

Hey Yash,

If you open up the Mailbox record, and then go to Alerts on the side, you may get some more information on the Fail reason.

Give us some more info and we will try to help :)

Cheers.