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LCS on-prem environment update deployment status is always downloading

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Posted on by 10

hi guys,

I tried to promote the code change to sandbox. The code was successfully uploaded. However, the whole package was not able to download to sandbox. The deployment status has been DOWNLOADING for a week now. Not able to kill it.

Can Microsoft help to kill this process?

ApplyIssue.png

  • Suggested answer
    Maen.Moutaz Profile Picture
    Maen.Moutaz 237 on at
    RE: LCS on-prem environment update deployment status is always downloading

    Hello Pieto,

    Restart AOS nodes from the service fabric cluster then open LCS and click on Refresh state.

  • PietoSmith Profile Picture
    PietoSmith 75 on at
    RE: LCS on-prem environment update deployment status is always downloading

    same issue here

  • Tilakrajua Profile Picture
    Tilakrajua 5 on at
    RE: LCS on-prem environment update deployment status is always downloading

    I am also getting same error, please let me know any solution.

  • Suggested answer
    Ahmer Khalid Profile Picture
    Ahmer Khalid 117 on at
    RE: LCS on-prem environment update deployment status is always downloading

    After the restart all servers. Please click on Refresh State button on environment 

    pastedimage1607789518169v1.png

  • Suggested answer
    Maen.Moutaz Profile Picture
    Maen.Moutaz 237 on at
    RE: LCS on-prem environment update deployment status is always downloading

    Dear Franklin,

    I don’t have another idea I’m sorry but when the restart doesn’t  work with me once a time before i have delete the environment and redeploy it again.

    Best regards,

    Ma’en.M

  • Franklin A Profile Picture
    Franklin A 15 on at
    RE: LCS on-prem environment update deployment status is always downloading

    Hello Maen,

    thanks you for your time, restart doesnt work for me, i tried:

    restart all Servers  by Operating System(included File Server) and all Nodes by Service Fabric Explorer and nothing.

    status is still downloading.

    do you have any other idea?

    Best regards,

    Frank

  • Maen.Moutaz Profile Picture
    Maen.Moutaz 237 on at
    RE: LCS on-prem environment update deployment status is always downloading

    Dear franklin,

    Yes you can stop it by restarting the AOS’s servers.

  • Franklin A Profile Picture
    Franklin A 15 on at
    RE: LCS on-prem environment update deployment status is always downloading

    i got the same error? does anyone solve it?

  • Maen.Moutaz Profile Picture
    Maen.Moutaz 237 on at
    RE: LCS on-prem environment update deployment status is always downloading

    Hello All ,

    I am facing this issue again but the restart didn't work this time .

    any alternative solution ?

    Thanks in advance

    Ma'en.M

  • UmbertoM Profile Picture
    UmbertoM on at
    RE: LCS on-prem environment update deployment status is always downloading

    Ok found the problem: there was a bad localAgent installation, after the localAgent reinstallation the LCS resumed the status, but now it is asserting that the package is deployed: thsis is not corrrect, so I am proceeding with a secondo tenative from another identical package.

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