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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Custom Entity - Insuff...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Custom Entity - Insufficient Permissions

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Posted on by Zohaib Uddin Khan 2,822

Hi Team,

We have a custom entity and whenever we're opening the record of that custom entity, we're getting following pop-up:-

Exception Message: Error_Title_0x80040220

ErrorCode: -2147220960
HexErrorCode: 0x80040220
Error Details: Error_Message_0x80040220

Activity Id: a7c63c76-8e7e-4003-8c57-29269d07b11c

Do you know how to read this message? or how to debug this message? This issue started happening after Omnichannel updated into our environments.

OmniChannel_2D00_Permission.JPG

Thanks.

I have the same question (0)
  • Suggested answer
    Zohaib Uddin Khan Profile Picture
    Zohaib Uddin Khan 2,822 on at

    Answer is available at this thread:-

    community.dynamics.com/.../custom-entity---insufficient-permissions

  • gisiquei Profile Picture
    gisiquei Microsoft Employee on at

    Hello, You can also use network traffic tools to monitor the calls and check the missing privileges.

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