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Customer experience | Sales, Customer Insights,...
Suggested Answer

How can I add a condition to a dynamic marketing list to only include phone numbers with 12 digits?

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Posted on by 5

I currently have a dynamic marketing list which targets certain contacts in CRM. I want to restrict the list to only include contacts where the Mobile Number field contains 12 digits.

How can I restrict based on number of digits?

Is there a wildcard option within marketing lists that will allow me to specify the digits? I have tried ############, %%%%%%%%%%%% and ************ but these do not work as needed.

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  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Kate,

    Currently wildcard is not supported in Segment filters.

    A workaround is that you could build a custom plugin to calculate length of phone field, and set a custom boolean field to "Yes" if record meets the condition.

    Then we could easily find contact whose phone field contains 12 digits by the custom field value.

    Regards,

    Clofly

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