Supply chain | Supply Chain Management, Commerce

Cannot Deliver Remainder on PO

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Posted on by Lwooll

I have a handful of purchase orders that when I go to deliver remainder I am receiving the follow error:

You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.

The PO's in question have no pending invoices, or charges against them, The vendor also does not even have any open transactions against it.

Anyone know how to get around this error to 0 out deliver remainder?

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Kevin Xia Microsoft Employee on at

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Cannot Deliver Remainder on PO

Hi,

There has been a similar discussion on the forums about this issue before, and you can refer to this old thread:

Solved: Sales order price change "You are attempting to enter values that will change the source document amounts " (dynamics.com)

The solution for him is to go to the intercompany vendor, general tab and intercompany settings. At the Sales order policies / Intercompany sales order price they had the "Price and discount search" activated. If he deactivates this setting he is now able to set prices on the orders that before threw the exception “You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.”

You can check this parameter setting in your system.

Best regards,

Kevin

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Lwooll 9 on at

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Cannot Deliver Remainder on PO

Thanks, Kevin, for your advice. Unfortunately, we aren't using intercompany- and the vendor for this PO isn't setup for anything intercompany. I even tried turning this parameter on and then off- with no luck.

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André Arnaud de Cal... 299,923 Super User 2025 Season 2 on at

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Cannot Deliver Remainder on PO

Hi Lwool,

What is the current document status of the PO header? Are there already some partial deliveries invoiced before?

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Laurens vd Tang 3,660 Super User 2025 Season 2 on at

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Cannot Deliver Remainder on PO

Hello Liwool,

Can try to run the job 'Purchase order distribution reset'?

Best regards,

Laurens van der Tang

https://laurensvandertang.wordpress.com/

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Lwooll 9 on at

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Cannot Deliver Remainder on PO

Good afternoon All- I have ran the Purchase order distribution reset on this PO to no success.

The PO is currently in Confirmed open order status-

There are previous Product Receipts and invoices against this order- all have been fully invoiced- and there is no open transactions with the vendor

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André Arnaud de Cal... 299,923 Super User 2025 Season 2 on at

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Cannot Deliver Remainder on PO

Hi Lwooll,

Was the order line initially completely invoiced and now you want to add a new quantity? As you mentioned that there are previous receipts and invoices and I only see one line on the screenshot, I wonder what exact history this line has.

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