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Supply chain | Supply Chain Management, Commerce
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Cannot Deliver Remainder on PO

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Posted on by 9
I have a handful of purchase orders that when I go to deliver remainder I am receiving the follow error:
 
 
  1. You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.
 
 
 
The PO's in question have no pending invoices, or charges against them, The vendor also does not even have any open transactions against it.
 
Anyone know how to get around this error to 0 out deliver remainder?
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,979 Super User 2025 Season 1 on at
    Cannot Deliver Remainder on PO
    Hi Lwooll,
     
    Was the order line initially completely invoiced and now you want to add a new quantity? As you mentioned that there are previous receipts and invoices and I only see one line on the screenshot, I wonder what exact history this line has.
  • Lwooll Profile Picture
    Lwooll 9 on at
    Cannot Deliver Remainder on PO
    Good afternoon All- I have ran the Purchase order distribution reset on this PO to no success.
     
    The PO is currently in Confirmed open order status-
    There are previous Product Receipts and invoices against this order- all have been fully invoiced- and there is no open transactions with the vendor
     
  • lvdtang Profile Picture
    lvdtang 2,054 Super User 2025 Season 1 on at
    Cannot Deliver Remainder on PO
    Hello Liwool,
     
    Can try to run the job 'Purchase order distribution reset'? 
     
     
    Best regards,
     
    Laurens van der Tang
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,979 Super User 2025 Season 1 on at
    Cannot Deliver Remainder on PO
    Hi Lwool,
     
    What is the current document status of the PO header? Are there already some partial deliveries invoiced before?
  • Suggested answer
    Lwooll Profile Picture
    Lwooll 9 on at
    Cannot Deliver Remainder on PO
    Thanks, Kevin, for your advice. Unfortunately, we aren't using intercompany- and the vendor for this PO isn't setup for anything intercompany. I even tried turning this parameter on and then off- with no luck.
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Cannot Deliver Remainder on PO
    Hi,
    There has been a similar discussion on the forums about this issue before, and you can refer to this old thread:
    The solution for him is to go to the intercompany vendor, general tab and intercompany settings. At the Sales order policies / Intercompany sales order price they had the "Price and discount search" activated. If he deactivates this setting he is now able to set prices on the orders that before threw the exception “You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.”
    You can check this parameter setting in your system.
    Best regards,
    Kevin

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