web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Incident Entity Priori...

Service | Customer Service, Contact Center, Fie...

Answered

Incident Entity PriorityCode type - Error to set Int32 value.

(0) Share

Report

Report

Posted on by anteOjo

20

Hello:

I need to insert a value to the prioritycode field of Entity Incident

caso.Attributes["prioritycode"] = 2;

In docs.microsoft.com this is the type of prioritycode

prioritycode

Edm.Int32

Select the priority so that preferred customers or critical issues are handled quickly.

Display Name: Priority

Default Options

TABLE 19
Value	Label
1	High
2	Normal
3	Low

When I go to insert I get this error

Incorrect attribute value type System.Int32

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Community Member on at

Like (1)

Report
Copy link

Link copied!

Hi

You need to change this line:

caso.Attributes["prioritycode"] = 2;

To:

caso.Attributes["prioritycode"] = new OptionSetValue(2);

Because it is an option set the type must be OptionSetValue, not int.

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

Join the conversation