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Service | Customer Service, Contact Center, Fie...
Answered

Edit the bookings calendar in Field Service Mobile (dynamics 365)

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Posted on by 75

Rolled out the Field Service Mobile (Dynamics 365) app a few weeks back and it is working ok. 
I have managed to edit the Bookable resource booking form along with the work order form fine along with the sitemap.

Problem I am having though is editing the fields that show on both the mobile and the tablet. (hate the mobile only works in portrait and tablet only works in landscape too).

How can I edit the fields that appear in the bookings calendar? 

On the mobile phone it looks to be currently showing, Account, PIT, Address, and status. 
I want to either be able to change these or add to it. 

On the tablet users see other info. 


Thanks for your help. 

  • Trying Profile Picture
    Trying 75 on at
    RE: Edit the bookings calendar in Field Service Mobile (dynamics 365)

    Thank you both.
    Is there a way I can just make it so calendar control is the same on tablet as it is on phone? 
    At least then for tablet users it always shows a certain number of lines. 

    Field service (Dynamics 365) looks to use the bookable resource booking entity from what i can tell? 
    I can change the View As to another control but cant see how to change the built in control. 

  • Al Iggs Profile Picture
    Al Iggs on at
    RE: Edit the bookings calendar in Field Service Mobile (dynamics 365)

    Hi Jaydip, does that only work for appointments or is it entity agnostic? Keep in mind that the FSM calendar is based on bookings, i.e. a totally different entity.

  • Verified answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Edit the bookings calendar in Field Service Mobile (dynamics 365)

    As of today you would need to create your own custom PCF control.

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