Hi There
I've been having a doozy of a ticket
Country A and Country B. Have intercompany orders set up.
- Country B creates SO on behalf of customer – selects options to create intercompany order and confirms it
- Country A gets SO automatically created by this process and processes the order by confirming and selecting a packing slop.
- SO in Country A and Country B SHOULD mark as delivered on both entities but as of late this is not happening. Some are being marked as delivered but some are not
I have spent a few hours trying to replicate the error in test
I also sat with the users as they shared their screens and worked through three sales orders to create duplicates of the ones that didn’t work as below – they are correcting the original ones by cancelling them out
Has anyone ever encountered this issue?
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