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Microsoft Dynamics AX (Archived)

Some Intercompany SO's are syncing the status

Posted on by 90

Hi There 

I've been having a doozy of a ticket

Country A and Country B. Have intercompany orders set up. 

  • Country B creates SO on behalf of customer – selects options to create intercompany order and confirms it
  • Country A gets SO automatically created by this process and processes the order by confirming and selecting a packing slop.
  • SO in Country A and Country B SHOULD mark as delivered on both entities but as of late this is not happening. Some are being marked as delivered but some are not 

I have spent a few hours trying to replicate the error in test

I also sat with the users as they shared their screens and worked through three sales orders to create duplicates of the ones that didn’t work as below – they are correcting the original ones by cancelling them out

Has anyone ever encountered this issue? 

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